Can I Get A Refund?
Unfortunately, Tailor Brands does not offer refunds for design files (logo designs or associated products) that have been purchased through our logo creator. Since we supply you with the ability to preview your design in full prior to purchase, we currently do not offer refunds other than in extreme cases (as stated in our Terms Of Service).
This policy is due to the fact that once design files have been transferred, you are in their complete possession and it's difficult to ensure whether or not they've been used outside our the Tailor platform. However, if you feel your case requires special assistance, please send an email to [email protected] and our Customer Support team will happily get back to you ASAP.