I Keep Getting a Design Break. Is Your Site Down?

Oh no! Sometimes we do experience problems with the site, but oftentimes the "design break" or error you're seeing is a one-time issue. 

The first thing we'll recommend is that you log off, clear your browser's cache, and log back in again. Secondly, we would advise trying to use another device to use Tailor Brands as the problem could be due to the device being used itself.

If this doesn't solve the problem, please email [email protected] with the answers to the following questions: 

  1. Did you already sign in?
  2. What is the email used?
  3. What is the URL (address bar in the browser) where the issue is happening? The one before you get to the error page.
  4. What exactly did you click when the issue occur ?
  5. Which browser and version are you using?
  6. Which operating system are you using?

I know these are a lot of questions - but the more information we can pass along to our tech team, the better!

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