How do I cancel my domain's auto-renewal?

You can cancel the auto-renewal of your domain by following these steps:

  1. Log in to your Tailor Brands account
  2. Go to the My Brand tab at the top left of the screen
  3. Click on the My Domain card
  4. Disable the Auto-Renewal option

Important notes: 

Cancelling your Tailor Logo plan and cancelling your Tailor Domain are two separate actions. If you wish to cancel your domain's auto-renewal, you need to follow the instructions mentioned above. However, if you wish to cancel your Tailor Logo plan, you need to follow these steps.

To ensure that your site remains active, domains purchased from Tailor Brands will renew automatically. You can cancel your domain's renewal to stop it from renewing if you no longer wish to use it. By cancelling the auto-renewal, you prevent your domain from renewing at the end of the period you registered it for. It does not delete/cancel the domain immediately. Once your domain's period finishes (and you had cancelled the renewal) the domain will become available and someone else might claim it. Tailor Brand domain purchases are non-refundable.

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