How do I transfer my Tailor Brands domain?

We understand that there may be a case where you purchased a domain with us, but would like to use a different website provider. If you would like to do so, you simply need to transfer your domain's DNS to your new provider. 

Note that before the domain is transferred, the Privacy Feature must be canceled on our end. If you indeed wish to cancel and have opted for Privacy, kindly reach out to us at [email protected] so that we can remove the Privacy Feature.

Once the Privacy Feature is canceled, you can go ahead and transfer the domain.

In order to do so, follow these simple steps:

  1. Log in to your Tailor Brands account
  2. From your Tailor Studio, select the Domain tab on the left-hand menu
  3. Click on Advanced Settings and log in 

  4. Once logged in, click on your domain
  5. Scroll down and select Transfer domain away from Tailor Brands Domains 

  6. Read the instructions provided there carefully and acknowledge the changes that can occur
  7. Go back to the previous page and, under Additional Settings change your Domain Lock to Off (select Edit and remove the block) 

  8. Upon completing this step, click on Get Authorization Code (you will receive it to the email address you registered in the Domain Contact Information)

Above are the steps you need to take within your Tailor Domain Settings in order to transfer out your domain. However, there is a second set of instructions that should be provided by your new domain service provider.

Once the domain has been transferred, it is important to cancel your domain subscription with us in order to prevent further charges for this subscription purchase.

In order cancel the auto-renewal, follow these steps below:

  1. Log in to your Tailor Brands account
  2. From your Tailor Studio, select the Domain tab on the left-hand menu
  3. Toggle the Auto-Renewal switch to Off 

Important Notes:

According to ICANN, the official domain registration accreditation, you cannot transfer a domain within 60 days of any of the following: 

  • Registering your domain 
  • Updating or changing the registrant's contact information. Note: You must confirm your contact information within 14 days of making any changes; if you don’t, your domain will be suspended. 
  • Transferring your domain from one domain provider to another. Note: If you would ultimately like to transfer your domain to another provider, it is in your best interest to do so before changing your contact information, to avoid triggering the 60-day lock.  

This applies both when you are transferring a domain to Tailor Brands and when transferring a domain from Tailor Brands to another registrar. If during the first 60 days following any of the above scenarios (registering a domain, updating information, or transferring your domain), you wish to transfer your domain to Tailor Brands, you can connect your domain to your Tailor Brands website in the meantime. 

Alternatively, if you want to transfer your Tailor Brands domain to another registrar, you may keep your domain in your Tailor Brands account and point it to your external site. 

If you wish to know how long you have left until you are able to transfer your domain, follow these steps below:

  1. Log in to your Tailor Brands account
  2. From your Tailor Studio, select the Domain tab on the left-hand menu
  3. Click on Advanced Settings and log in
  4. Once logged in, click on your domain
  5. Scroll down until you find Additional Settings and you will be able to see the date when your transfer will be available

If your 60-day block period has ended and you wish to transfer your Tailor Domain out to a different provider, please contact us at [email protected] so that we can assist you with the relevant steps :)

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