If you are searching for the store credit that was applied to your account, you've come to the right place!
You can easily view the available credit through your Tailor Brands account by clicking on “Account” (in the top right corner) and then on “Manage Account” through the "My information" section. From here you just need to scroll down to the "Account Credit" section.
You can also directly click here.
You can use this store credit for any purchases through our platform or for the renewal of your subscriptions. If you followed the steps above and have a credit balance, no action is needed on your part. The credit will be automatically applied to your next purchase, even if sometimes may not appear on the checkout page.
If you don’t see the credit in your account, it may have been automatically applied to a renewal or another purchase. You can check your most recent payment to see if a credit was used toward it. In some cases, the payment may have been split—partially covered by credit and partially charged to the card on file. If this doesn’t seem to be the case, there might be a short delay in processing. Please allow some time for our Billing team to complete the process, after which the credit should appear in your account.