What is your cancelation policy?

Although we'll be sad to see you go, you can cancel your subscription at any time! 

Once canceling your subscription, you will not receive any further charges for that plan. While there is no cancelation fee, we do not provide pro-rated refunds for subscription cancelations before the end of the billing cycle.

Note that once you cancel your subscription, you will maintain access to the features of your plan until the plan expires. Once the plan expires, you will no longer have account access or be able to download any further logo files.

Any logo files that have been downloaded before the expiration of the plan, are yours to keep as you retain the rights to those designs :)

To cancel your plan, follow these simple steps:

  1. Log Into your Tailor Brands account.
  2. Hover over My Account and select SettingsScreen_Shot_2022-07-24_at_15.13.06.png
  3. Under the relevant Plan that you wish to cancel, click on Deactivate and then click Delete Account.

From this page, you can then let us know why you wish to cancel and finish the cancelation process by selecting Delete Now.

 

For further information or to speak to one of our Support Agents, simply click on the link here and submit your message via the green Help button on the bottom right-hand corner.

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