How do I cancel my subscription?

You can cancel your subscription at any time.

We're sorry to hear that you wish to cancel your subscription plan, we would greatly appreciate it if you could write to us and tell us why? We'd love to see if there is anything we can do to help :)

If you still wish to cancel your subscription, please follow these steps: 

  1. Log in to your Tailor Brands account
  2. Click on Account in the top right corner of the page (or here ,  on the top right corner​ 
    ​​if you are on your phone)​ 
  3. Go to Manage account 
  4. Go to Purchases and select the relevant business 
  5. Click on the Plan you'd like to cancel 
  6. Click on Deactivate 
    *If there is no deactivate option - click on Manage and then switch off the auto-renewal. 

 

 *** Note you must repeat these steps for each active plan you wish to cancel.

Are you sure you want to cancel? 

You may be interested in other options for optimizing your business, instead of canceling your plan.
For example, you can easily:

For further information or to speak to one of our Support Agents, simply click on the link here and submit your message via the Help button in the bottom right-hand corner.

 

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