Can I get a refund?

At this time, we do not offer refunds for design files (logo designs or other associated products) that have been created through our logo creator and purchased through our platform. Since we supply you with the ability to preview your logo design in full before purchasing it, we currently do not offer refunds other than in extreme cases (as stated in our Terms Of Service). 

This policy is since once design files have been transferred, our users have complete possession of these files, and it's difficult to ensure whether or not they've been used outside of the Tailor Brands platform. 

For further information or to speak to one of our Support Agents, simply click on the link here and submit your message via the green Help button on the bottom right-hand corner.

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