How do I obtain my Business Mailbox from start to finish?

We understand that having a customized mailbox for your organization can improve your daily operations, unity within the organization, and can even help with your branding too. This is why we have created a tool that allows our users to purchase a Business Mailbox through Tailor Brands. 

In order to do so, one must first purchase a domain with our platform, which will then be used to correspond to your Mailbox. Note that the domain also cannot contain any special characters as well. 

Important Notes:

When purchasing your domain, you will be asked to fill out a Domain Registration Form. If when attempting to submit it, you are receiving an error due to an incorrect postal code, we advise inputting the zip code as '0000' or '00000'. If you are still receiving an error when attempting to submit it, reach out to us by clicking on the link here and submitting your message via the green Help button on the bottom right-hand corner.

If you purchase a domain externally, you can always connect it to your Tailor Brands site, but you will not be able to purchase a Business Mailbox within our platform. 

If you already have your domain, follow these steps below to purchase your Business Mailbox:

  1. Log in to your Tailor Brands account
  2. Select the Business email (Google Workspace) tab on the left-hand menu 
  3. Click on Get My Mailbox 
  4. Define how many users you wish to add to your mailbox along with their usernames. Note that there’s an additional cost per user
  5. Choose a plan (monthly, yearly)
  6. Choose your preferred payment method and select Pay

After purchasing your Business Mailbox, it will need to actively be set up so that you can start using its features. 

In order to set up your Business Mailbox, follow these simple steps:

  1. Log in to your account
  2. Select the Business email (Google Workspace) tab on the left-hand menu 

For the admin user:

  • Type in a primary email address
  • Enter your details
  • Choose a password
  • Enter your contact information 
  • Click Submit

For additional users:

  • Type in an email address
  • Enter the user’s details
  • Choose a password
  • Click Submit

After setting up your Business Mailbox, you will simply need to accept Google Workspace's Terms of Service in order for the tool to properly function. You can do this by clicking on Go to Google Admin from the Business Mailbox tab within your Tailor Account. Once doing so, you should be automatically prompted to agree to the Terms of Service.

For further information or to speak with one of our Support Agents, simply click on the link here and submit your message via the green Help button on the bottom right-hand corner.

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