Can I reactivate my Business Mailbox?

If your Business Mailbox expires or becomes deactivated, we can always reactivate it for you directly within our platform. 

In order to do so, we will need to receive your specific Transfer Authorization via Google. 

How to Generate the Transfer Authorization

1. Sign in with an administrator account to the Google Admin console.
2. Once Signed, click on this link: https://admin.google.com/ac/resellermanagement.
3. In the Subscriptions from Google, click Transfer.
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4. If transferring to a reseller, enter the reseller’s Public Identifier Enter  C00nely7n and click Continue.
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5. Select Transfer to mailboxreseller2.tailorbrands.com.
   
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6. Click Continue.
7. Click Generate transfer authorization.
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8. Click OK.

Once you have generated this authorization, we will be able to create a subscription with the same plan and number of users to reactivate your account.

When the Transfer Authorization is generated, please let us know by clicking on the link here and submitting your message via the Help button. 

Note: Transfer Authorization expires after 30 days after being generated. If your Authorization expires, sign in again and repeat the steps above.