The reason that you are unable to restore your Business Mailbox is that your domain is likely, not active anymore - note, your domain must be active for you to repurchase your business mailbox.
To repurchase your Tailor Brands Domain:
- Log in to your Tailor Brands account
- From your Tailor Studio, select the Domain tab on the left-hand menu
- From here, you can check if your domain name is still available and repurchase it, or search for a new domain and purchase it
- Once having an active domain, you may repurchase your business mailbox without issue
If you have repurchased your domain, but you are still having trouble repurchasing your business mailbox, please contact us by clicking on the link here and submitting your message via the green Help button on the bottom right-hand corner.