What is a CNAME DNS record and how do I add a CNAME?

The ‘canonical name’ (CNAME) record is an alias that points to another domain or subdomain, but never an IP address. 

For example, suppose blog.example.com has a CNAME record with a value of ‘example.com’ (without the ‘blog’). This means when a DNS server hits the DNS records for blog.example.com, it actually triggers another DNS lookup to example.com, returning example.com’s IP address via its A record. In this case we would say that example.com is the canonical name (or true name) of blog.example.com.

Oftentimes, when sites have subdomains such as blog.example.com or shop.example.com, those subdomains will have CNAME records that point to a root domain (example.com). This way if the IP address of the host changes, only the DNS A record for the root domain needs to be updated and all the CNAME records will follow along with whatever changes are made to the root.


Here's an example of the CNAME record:




To add a CNAME record to a domain purchased with Tailor Brands, go to the Domain Advanced Settings 


Then add a CNAME record according to instructions provided to you.


Please allow up to 48 hours for your DNS changes to take full effect globally.


For further information or to speak with one of our Support Agents, simply click on the link here and submit your message via the green Help button on the bottom right-hand corner.



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